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How We Handle Your Account Information

This policy covers what data we collect when you open an account, deposit via bKash, Nagad or Rocket, and browse the lobby. We explain retention, who sees transaction records, and how you can request changes or deletion where local law permits.

Account & wallet dataTransaction recordsContact & access logsCookie useYour control options
1777 Bat How We Handle Your Account Information
PRIVACY CONTACT

Reach Us About Your Data

If you have questions about what we store, want to update your mobile number, or need to request data export or deletion, our support channels are ready. Provide your registered account details so we can verify ownership before making changes.

Team online

Live Chat

Open the chat widget in your account dashboard and choose 'Privacy Request' from the topic menu. An agent will ask for your registered mobile and account ID to verify, then walk you through export or deletion steps permitted under Bangladesh law.

Email Inquiry

Send your data request to our support inbox with your account mobile number in the subject line. Attach a photo of your national ID or bKash wallet screenshot for faster verification, and we'll respond within two business days with next steps or required documentation.

Account Settings

Log in, navigate to 'Profile & Privacy', and click 'Download My Data' to trigger an export of your transaction history, login timestamps and contact details. Deletion requests must go through live chat or email so we can confirm identity and check regulatory hold periods.

SECURITY MEASURES

How We Protect Account Records

We encrypt payment metadata in transit and at rest, isolate production databases from public networks, and limit internal access to verified operations staff. Session cookies expire after logout or thirty minutes of inactivity, and we hash passwords with industry-standard algorithms so even our own team cannot reverse them.

Encrypted Transmission

All traffic between your device and our servers travels over TLS, so bKash, Nagad and Rocket transaction details remain unreadable to network observers.

Access Logging

Every login generates a timestamp entry showing device type, browser and approximate location derived from IP. You can review recent access under 'Account Security' and report suspicious sessions; we'll expire those tokens immediately and prompt a password reset if needed.

Retention Policy

Closed accounts are flagged for anonymisation after the legal hold period in your jurisdiction ends—typically ninety days to two years depending on Bangladesh regulations.

Third-Party Sharing

We share account identifiers with payment processors only to complete bKash, Nagad, Rocket deposits and withdrawals; game studios receive a session token but no contact details.

Privacy Policy FAQ

We keep your mobile number, hashed password, chosen currency, and any verified identity documents you upload for withdrawal approval. Transaction logs—bKash, Nagad, Rocket timestamps, amounts, wallet IDs—remain on file for balance reconciliation and regulatory compliance in supported regions.

Yes, subject to legal hold periods in Bangladesh and your jurisdiction. Contact live chat with your registered mobile to request closure; we'll anonymise account records after the statutory retention window ends, typically ninety days to two years depending on local rules.

No. We share transaction identifiers with bKash, Nagad, Rocket processors only to complete deposits and withdrawals. Game studios receive session tokens but no contact details, and we do not sell account lists or browsing data to marketing firms or ad networks.

Log in, go to 'Profile & Privacy', and click 'Download My Data' to receive a report of your transaction history, login timestamps, device fingerprints and contact details. For a fuller export including internal notes, email support with your account ID and a photo ID for verification.

We set session cookies to keep you logged in, preference cookies for language and currency, and analytics cookies to track lobby page load times. You can disable analytics in 'Cookie Settings' without losing access; session and preference cookies are required for the platform to function.

Internal operations staff review payment logs to reconcile your balance and investigate disputed deposits. The respective wallet provider sees your transaction on their end. We encrypt these records in our database, and external parties receive data only when legally compelled by Bangladesh authorities or your jurisdiction's court order.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.